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Child Support IRD Errors

Filed under: Child Support — Scrap_The_CSA @ 4:18 pm Mon 10th May 2010

Despite claiming they are improving IRD still stuffs it up.

A New Plymouth couple emerging from an expensive 18-month battle with the tax man over child support payments are wondering how many others are in the same boat.

To get to the start of Shaun and Megan Dymond’s costly story you have to go back to their wedding day on December 15, 2008 and then the birth of their son in October 2009.With Mr Dymond already paying child support for two children from a previous relationship, the couple knew they had to notify Inland Revenue of their changes in circumstance.

The couple said Mr Dymond telephoned Inland Revenue on various occasions to tell them about both of these events.However, his child support payments continued to be assessed as a single man without a child because the Inland Revenue had not received notice of the changes in writing.

But IRD seem confused as :  “They called to say they had found my family support application from December 2008 which my husband had signed and they could use that as written notification. They said it was a bit unusual but if it’s deemed to be written notification by them I don’t see why it’s unusual,” she said.

 I’m sure there are many of these cases.




  1. What stunned me with this is that there are claims IRD are improving regarding child tax!

    Comment by mits — Mon 10th May 2010 @ 5:19 pm

  2. It is not our responsibility to reduce your Child Support.
    The law says you need to tell us of any changes and if you don’t then tough.
    Our colection rates are improving, that is very true.

    Comment by Ms IRD Officer — Mon 10th May 2010 @ 9:01 pm

  3. I have an amusing situation, well not funny ha ha, but a joke…..

    I have been back in NZ now for over 2 years, IRD still have me as an overseas resident so to speak, whilst they still make contact with my work and know I am a full time employee in NZ, work as sent the required details in regards to my earning for Child Support etc…. But does IRD get it? NO, surprise surprise

    I cant get through to anyone….. Like when you update your address when you move house with IRD, but they fail to update their systems, then you get penalties etc etc…..

    The whole setup is beyond a joke, rant over….

    So Ms IRD Officer, are you saying that when we tell you of changes and YOU dont update YOUR system, it is tough for us? Get real for goodness sakes

    Comment by Whafe — Mon 10th May 2010 @ 9:35 pm

  4. Waaa haa haa good one Ms IRD
    While reducing my child tax would be great, thats not what I hope for.
    That IRD would get it right would be a novel concept.
    I dont work for IRD, Im not an accountant, hell I didnt do that well in maths at school but as I said it stuns me that I have to point out to IRD that they have made a mistake again and again ad nausem.
    And dont get me sarted on the call centre people who try vainly to defend the indefensible and seem to take it as a personal affront to have to admit that yes after you have phoned faxed and phoned again that you were right in the first place and the penalties that they told you you had to pay as that was the law will now be remitted.
    phew long sentence rant over.
    Stuns me that anyone would claim IRD child tax is improving,

    Comment by Mits — Mon 10th May 2010 @ 9:56 pm

  5. Many morons are employed by the commisioner. In areas like Taxation and Family Assistance I could believe such stories.
    But we in Child Support are god like and achieve perfection most days.
    If we ever make slight errors it is due to the stress you whinging NCP’s cause us.

    Comment by Ms IRD Officer — Mon 10th May 2010 @ 11:10 pm

  6. Ms IRD please dont insult morons by comparing them to Child Tax staffers.

    Morons are likely more compassionate, can listen and probably provide better policy advice.



    Comment by Scrap_The_CSA — Tue 11th May 2010 @ 10:08 am

  7. The tax department are a bunch of Umpties! I am a single mother who met a man 7 years ago who has 4 children. I have never received one child support payment from my daughters father in her life. She is now 19. I never tried to get money out of stone. He was never good with money and me squeezing his life was not going to help anyone. The ironic thing is, I am with a man that has two incredibly greedy spouses who can have new partner, more money and still take an exorberant amount of our income. The IRD don’t consider that I have not been paid a sent, but still take take take. I am a bitter woman due to the fact my partner is always so unhappy about not being able to get ahead. He could not afford to live on his own and have his children stay. The costs associated with family holidays makes it impossible for him to treat any of his children. The other ex’s seem to constantly hassle him about money. How they don’t have any constantly lay the guilt thick. I hate the fact that good NZ fathers pay not only for their kids, but for all the low lifes who life our income tax as well. There is something terribly wrong with our NZ child support system. Dads should pay for their kids, but something should be protecting the funds that get paid. I get so pissed off when these ex’s grizzle about how well off I am when I have raised my child without any pay outs, work exceptionally hard and also pay for their damn kids!
    You men are so screwed!
    Oh by the way, goes any one know how to reduce child support through loss of income with businesses.
    Good luck out there.

    Comment by Mitch de Lautour — Mon 28th June 2010 @ 9:36 pm

  8. There is no way to reduce child support through a business. However your child support calculations are based on what your annual income. So obviously if your income was to reduce because your business was paying you less then your child support calculations will also reduce. Simple really. People will probably pick holes in this and there is some but as long as structured correctly no problems at all. best thing see an accountant and find one who you can be honest with about what you want to do.

    Then i guess it becomes an ethical issue of what support you want to provide or feel that you should provide. My child support calculation is based what my income is, my income is an amount that means that 18% of it equates to 50% of the cost of raising my child. If at any point she feels that is not enough and she cant get by i am happy to take full custody and she can pay me 18% of her income. Fair i think so, many may not… I could earn a lot more but I choose not to…

    Miss IRD Officer, if i said the things i want to say my post it would be removed…

    Anyone with penalties, dont pay them get them removed and when the ird child support people go “dah dat kant b don” like the dumb little monkeys they are dont believe them.

    Good luck guys its a hard world out there…. You just have to play hard back…

    Comment by No way i am putting my name here — Thu 15th July 2010 @ 12:23 pm

  9. You got through to a call centre? I’m impressed! Norbert the recorded phone sentry isn’t doing his job! God help us when everything is done over the internet.
    Seriously though ms IRD you must be taking the mickey. Improving would be when you address what Mits says and a hundred other similar issues. Improving your colection (sic) rates just means you are getting better at threatening people and smashing them with penalties.

    Comment by Deek — Wed 21st July 2010 @ 4:49 pm

  10. If your ex is on the dole and all the child tax goes to the government I don’t see any ethical issues.
    Good luck with your structuring, I have started consulting through a company (quite genuinely I might add for the benefit of any IRD person reading) and had a hell of a job trying to get my reasonable income estimate accepted by the sods. I live in fear that they will turn around at the end of the tax year and say nah pay us more or else.
    You must have worked out by now that the law is whatever they say it is and if you disagree then get out your cheque book buddy!

    Comment by Deek — Wed 21st July 2010 @ 5:04 pm

  11. I have a friend who works for IRD, he told me that they have been told that the Government will not spend any money improving the child support system as it is not the Government’s money. They have no intention at all. How true is that………we have been waiting for long now, BUT STILL NO CHANGES, THEY SAY CHANGES ARE IN HE PIPELINE, OH MY GOD….PIPE MUST BE VERY LONG

    Comment by Disappointed NCP — Mon 26th July 2010 @ 6:38 pm

  12. Interesting that the Government would admit this and claim it’s because the money doesn’t belong to the government.

    NONE of the money the government has belongs to it. It ALL belongs to the taxpayer, every single cent. The government makes no money through it’s activities, it survives by taking it from the taxpayer.

    It’s important to really understand this, the government doesn’t have ANY money that it owns. A large portion of the activities of our government seems to be about taking money from one group of people and giving it to another, and wasting a large portion of it in the process. How is this form of redistribution of money by the government in the form of child support any different from any other?

    Comment by Phoenix — Mon 26th July 2010 @ 6:52 pm

  13. If it’s any consolation it’s not just New Zealand that has problems with errors, and scams. Check this out, it’s absolutely appalling.


    Comment by Phoenix — Wed 28th July 2010 @ 9:17 am

  14. Here is another example equally as disgusting.

    Comment by Phoenix — Wed 28th July 2010 @ 9:43 am

  15. Collection rates improving as in going up in value?…i beleive that 1..and im sure if IRD got rid of all the incompetent misandrists it would improve immensely…and another thing i believe…is there are some stubborn arrogant asswipes operating the system …playing thier own games

    Comment by Ford — Wed 11th August 2010 @ 11:46 am

  16. reduce tax…dont pay it

    Comment by Ford — Wed 11th August 2010 @ 11:51 am

  17. funny if its not thier money why do they keep all the penalties etc…too much money for the govt to lose by changing it…shit they wont do that unless it gives them more revenue…and in the 16 yrs ive had custody and been supporting my kids ‘willingly’ and still tied down by ird ive only ever seen $40-50 the x has ever paid in CS

    Comment by Ford — Wed 11th August 2010 @ 12:00 pm

  18. you are so true they just upped my payments because im told i had a good accountant so they go on my gross income

    Comment by chris — Tue 28th December 2010 @ 3:33 pm

  19. I have had it with them
    7 years they stuff up my estemate and wont listen.
    Now they ban me from there website because i told them what i think of them.
    OK fine i will now join the thousands of fathers who have given up paying childsupport because noone in ird can use there brain.
    The ird child support is a is nothing less than a fucken joke.

    Comment by Tony Lilley — Sat 11th February 2012 @ 12:02 am

  20. Hi Tony (#19); I have had IRD make a couple of mistakes with their “estimates” of what I should be paying. Nevertheless, I far and away prefer their method of calculation to that of my ex and her lawyer. My ex was the greedy type and figured she was entitled to be looked after as well as my daughter. I took the case to IRD and my childhood support obligations were calculated at a mere one quarter of what the ex was demanding. Needless to say; I chose the IRD route; they may make a few errors from time to time but they are, in many instances, a far better option than a greedy ex and her lawyer.

    Comment by Bruce S — Sat 11th February 2012 @ 7:31 am

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