Despite claiming they are improving IRD still stuffs it up.

A New Plymouth couple emerging from an expensive 18-month battle with the tax man over child support payments are wondering how many others are in the same boat.

To get to the start of Shaun and Megan Dymond’s costly story you have to go back to their wedding day on December 15, 2008 and then the birth of their son in October 2009.With Mr Dymond already paying child support for two children from a previous relationship, the couple knew they had to notify Inland Revenue of their changes in circumstance.

The couple said Mr Dymond telephoned Inland Revenue on various occasions to tell them about both of these events.However, his child support payments continued to be assessed as a single man without a child because the Inland Revenue had not received notice of the changes in writing.

But IRD seem confused as :  “They called to say they had found my family support application from December 2008 which my husband had signed and they could use that as written notification. They said it was a bit unusual but if it’s deemed to be written notification by them I don’t see why it’s unusual,” she said.

 I’m sure there are many of these cases.

Regards

Scrap